Service and Support – Excelero

Service and Support

Do you want to leverage technology to reduce
costs and improve profit?

04/09/2025

Why Can’t I Just Call Someone? The Hidden Truth About Tech Support

If you’ve ever tried to get help from a tech company, you’ve probably noticed how difficult it can be to find a phone number for support. […]
04/08/2025

Onboarding New Staff – Streamlining a Complex Process

Recruiting and onboarding new employees can be time-consuming and complex. One of the most challenging aspects is ensuring that all IT systems and tools are ready […]
04/08/2025

We Handle Third-Party Support So You Don’t Have To

In our article, “why Can’t I just Call Someone?” we explained why getting tech support from software, internet, and hardware providers can feel like a frustrating […]
05/06/2025

Why Windows Updates Matter — and What You Need to Know

How Microsoft Updates Work One of the most effective ways to stay protected from cybersecurity threats is to ensure that updates are applied promptly after release. […]
05/05/2025

Windows 10 Support Ends Soon – Here’s What Your Business Needs to Know

Microsoft has officially announced that support for Windows 10 will end on October 14, 2025. That date may sound distant, but it’s closer than it seems—and […]
05/05/2025

Subscription vs Perpetual Software: What’s Best for Your Business?

In recent years, small businesses have seen a major shift in the way software is sold. Once, it was common to pay a one-off price for […]
05/05/2025

Managing the Emotions of IT Problems: How We Support You

When technology doesn’t work as expected, it’s not just a technical issue — it’s an emotional one too. Frustration, tension, and even anger are common reactions […]